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Call 111 - When it is less urgent than 999

Out Of Hours

Out of Hours (when the surgery is closed)

For all your health needs your first call should be to the Surgery on 0121 766 6113

This may include new and ongoing problems getting worse or not improving e.g sprains, cuts, back pain, knee pain, skin conditions not improving; worsening asthma; headaches not improving. GPs can arrange scans and other investigations if necessary.

NHS Walk in Centre, Open 8am to 8pm 7 days per week. Call 111 or visit to find nearest walk in center. You can see an experienced nurse for advice, assessment and treatment for minor ailments and injuries such as cuts, bruises, infections, strains, sprains and skin complaints.

The Hill Urgent care Centre 856 Stratford Road, B’ham, B11 4BW. Open on Saturday between 9.00-1.00 for winter pressure smartcare extended access appointments booking only by practice.Telephone No. 0345 111 1310

Out of Hours - During the Covid-19 Pandemic out Out Of Hours service will be dealt by HUB & NHS 111. If you need a doctor in an emergency while the practice is closed please call - 0121 766 6113 and your call will be diverted to the out of hours provider who will assist you further. 

If you need medical help fast, but it isn’t 999 emergency, you can now call NHS111

NHS 111 will assess you, provide advice and direct you straight away to the local service that can help you best. NHS 111 is available 24 hours a day, 7 days a week and calls are free, including from mobiles,

For more information visit

Website advice: Problems such as Diarrhoea and vomiting, cough and cold, fever etc. usually can be treated with simple measures. For advice on general health matters you can go to

Local Chemist. You can also go to your local Chemist for minor ailments - do not go to A&E!

Accident & Emergency/999

Remember only call 999 or go to Accident and Emergency when urgent

Accident and Emergency (A&E) departments treat people with critical or life threatening problems For example: unconsciousness or difficulty rousing/collapse; severe central chest pain in patients over 40; severe shortness of breath or unusual for patient; stroke/mini stroke, sudden loss of vision; vomiting blood; prolonged fit for more than 10 minutes; early pregnancy with severe abdominal pain: call 999

Local Services, Let